How to Request Our Services

Lead-time is critical in order to plan, prioritize, and allocate personnel and technical resources, to be able to include a proposed project in the production schedule. Projects are approved and prioritized on a case-by-case basis and are subject to staff and technical resource availability. Contact Digital Media Production Services to discuss your proposed project AS SOON AS POSSIBLE. At this time a preliminary assessment can be made regarding the viability of using the DMPS production resources to meet the objectives and deadlines of the proposed project. If it is a viable project, you will be required to complete the appropriate Request Form:

DMPS may not be able to accommodate every request within the preferred time-frame and RUSH work is not available. Normal hours of operation are Monday through Friday 8:00AM - 4:00PM. Saturday, Sunday, holidays and times outside of normal hours of operation are subject to personnel availability and overtime rates.

Important Things to Remember

Each project is different!
The more complex the project, the more time will be needed to complete pre-production planning & development, production and post-production processes. Media production and editing projects involve processes that vary in complexity based on the needs of individual project. Requests for services that are relatively simple in scope such as encoding, file conversions, uploading to the streaming server and small quantity duplication will be handled as quickly and efficiently as possible. Other more complex projects may take several days, weeks, months or possibly a year or longer to develop and complete.

The production process is a partnership
The client will be an active participant throughout the pre-production, production, editing and distribution processes.

Only CCBC faculty and full-time staff may request DMPS services
Equipment, facilities and resources may not be used for personal projects, personal profit or personal benefit. CCBC Production resources and facilities are to be used for CCBC business only and used only by the CCBC Production staff to produce projects for CCBC "clients".

Grant Funded Projects
Prior to submitting the Grant Application, a Production Request Form must be completed and approved. A budget for production services to include personnel, facilities and other resources will be developed by DMPS and must be included in the grant application.

Contacting Digital Media Production Services

Jo-Ann Rasmussen
Director, Digital Media Production Services
443-840-1552
jrasmusen@ccbcmd.edu

Philip McClusky
TV Technician, Production
443-840-1181
pmcclusky@ccbcmd.edu

Offices and Facilities
The DMPS offices are located in the E Building on the Community College of Baltimore County Essex Campus in room E109.