Syllabus
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Course Description
This course provides supervisors and prospective supervisors with an understanding of the tasks and responsibilities of supervisors as well as tools and frameworks to assist them in the completion of these tasks and responsibilities.
Prerequisites
There are no prerequisites for this course.
Course Objectives
The overall course goals are:
- To name the five key tasks of supervisors.
- To map the five key tasks to day-to-day supervisory situations to understand how these tasks contribute to effective work group performance.
- To understand the variables of effective supervisory decision-making.
- To learn tools to facilitate consistent tracking of employee performance.
- To use the Situational Leadership model to match your supervisory approach with employee abilities and needs.
- To clarify your supervisory strengths and develop an action plan to develop your supervisory skills.
Major Topics
- Module 1: Supervision--Roles, Tasks, Responsibilities
In this module, participants will be able to answer the question, "What do supervisors DO anyway?" The five key tasks of supervision are explained and illustrated in work scenarios.
- Module 2: Building a Productive Work Environment
Supervisors inadvertently sap employee motivation through the decisions they make and the way they manage those decisions. Participants get a clearer picture of the impact of their behaviors on their employees and how to manage their authority effectively.
- Module 3: Situational Leadership
Employees are different. Easy to say, harder to live by. The Situational Leadership model provides a framework to more easily and effectively work with these different employees. Using the information in the Situational Leadership model, you can more easily assess employees and select the best behaviors to maximize their productivity.
- Module 4: Assessment and Action Plan
Methods
This course uses the following instructional methods:
- Course Orientation session
- Readings
- Individual short-answer activities
- Individual multiple-choice activities
- Small-group chat room activities
- Whole-group chat room activities
Requirement, Points and Evaluation
To receive a certificate for this course, you must:
- Attend the Orientation session.
- Complete all individual activities by the dates specified in the Calendar.
- Attend and participate in all chat room sessions.
Textbooks
No textbooks are used in this course.
Supplies
A computer that meets the technical prerequisites for CCBC on-line courses, paper, pens.
Attendance Policy
Attendance and participation in group activities is required to receive a certificate.
Important Dates
See the Schedule
Hints for Success
Here are some tips you should follow which will help you to succeed in this course:
- Set aside a specific time each week to work on this course. The estimated amount of time you should spend is 4 hours/week, more in summer/winter condensed semesters.
- Keep in touch with me and your classmates by frequently checking your course e-mail, bulletin board, and calendar. This will help build a sense of community among us. Using the various communications tools provided in this course effectively is the same as "raising your hand" and participating in class discussions.
- Be aware of the time lag that is inherent in most on-line courses. Although the communications tools make it appear that the transfer of information such as assignments is "instantaneous", it does not mean that the reply will be instantaneous. One of the hardest things about an on-line course is becoming comfortable with its asynchronous nature. In general, expect assignments to be returned within one week .
- Familiarize yourself with published deadlines.
- Ask for help when you need it.
- Remember that there are traditional ways for keeping in touch. Use the telephone, a fax, or make an appointment to meet with me on campus.
- Work off-line and save your assignments on your computer before submitting them electronically. You can use the saved version of your work to copy and paste to an on-line assignment or you can attach the saved file to an e-mail or bulletin board message. This will prevent a lot of frustration should your Internet connection or your system "fail".